Twin Palms Resort Pattaya offers 117 air-conditioned rooms, each with a flat-screen TV, refrigerator, and minibar. Rooms include private bathrooms with showers, complimentary toiletries, and bidets. Some rooms feature balconies with garden views.
Dining at Palms Kitchen
The onsite restaurant, Palms Kitchen Coffee Shop, serves international cuisine. Guests can also find Thai and continental dining options nearby. The café offers a selection of snacks and beverages.
Pools and beach access
The hotel has two outdoor swimming pools with sun loungers and parasols. Jomtien Beach is a short distance away for those looking to explore the coastline.
Central Pattaya location
The resort is on Pattaya Beach, across from the main street (Pattaya 2nd Road). Nearby landmarks include Central Festival Pattaya (700 meters), Walking Street (3 km), and Ripley's Believe It or Not (1.5 km). Minibus fare to Walking Street costs 10 Baht.
Services and amenities
The 24-hour front desk assists with tours, dry cleaning, and luggage storage. Complimentary Wi-Fi is available throughout the property. A roundtrip airport shuttle operates for a surcharge. The hotel is 50 km from U-Tapao Rayong-Pattaya International Airport.
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From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
The hotel offers rooms that are just adequate, not too spacious but the American-style design was average with basic amenities. The AC was missing in the living room which could be improved. The service was good, although not at a 5-star level, the staff was okay, but some instances of bad treatment were noted while exceptional service was also experienced with very polite and eager-to-please staff. The location was decent, ideal for access to the beach, shopping, and nearby attractions. The dining experience was quite adequate, but more variety, like cereal and fruit, would have been appreciated. The facilities provided were satisfactory overall.
Rooms
5.0
The rooms were just adequate, not too spacious, with an American-style design and basic amenities. The lack of AC in the living room was noticed.
Service
7.0
The service varied from okay to exceptional, with some instances of bad treatment, but overall, the staff was polite and eager to please.
Location
8.0
The location was decent, offering easy access to the beach, shopping areas, and nearby attractions.
Dining
6.0
The dining experience was quite adequate, but more variety, like cereal and fruit, would have enhanced the experience.
Facilities
7.0
The facilities provided were satisfactory overall.
Ross
United Kingdom,
April
2024
8.8/10
I absolutely loved my stay at this hotel! The rooms were spacious, clean, and had a super comfy King Size bed. The daily room service was a great touch with 2 free bottles of water provided. I enjoyed the Nespresso machine and the selection of hot beverages available. The buffet breakfast was top-notch, and the 24-hour room service was so convenient. The only minor downside is that the rooms are further from the pools, but they are peaceful with minimal noise.
Rooms
9.0
The rooms are comfy and equipped with great amenities like a Nespresso machine and complimentary bottled water. The tiled floor and nice toiletries added to the overall comfort.
Service
9.0
The service here is exceptional. The housekeeping staff went above and beyond to ensure my stay was perfect. They were so friendly and helpful, making me feel truly valued as a guest.
Location
10.0
The location is fantastic! Right across the road from the beach and close to shopping areas, it offers the perfect blend of serenity and convenience. I loved being able to walk to nearby markets and restaurants easily.
Dining
7.0
The dining options were quite adequate, but I would have liked to see more variety, especially in terms of breakfast choices like cereal and fruit. Nonetheless, the quality of the food was good.
Facilities
9.0
The hotel facilities are excellent, with everything you need for a comfortable stay. The garden wing adds a nice touch to the overall ambiance.
Michael
United Kingdom,
February
2024
8.6/10
I was pleasantly surprised by this hotel. The room was spacious, clean, and had a comfortable King Size bed, exceeding my expectations for the very affordable price. The attentive and helpful service made my stay even more enjoyable. The location was outstanding, just across the road from the beach and within easy reach of restaurants and shopping. While the dining options were adequate, a bit more variety would have been appreciated.
Rooms
9.0
The room was clean, spacious, and contained a comfortable King Size bed, serviced daily with complimentary bottled water.
Service
9.0
The staff went beyond their job descriptions to ensure a fantastic stay, waking me up to confirm my plans. They were very helpful and friendly.
Location
10.0
The location was outstanding, just across the road from the beach, close to restaurants, and within walking distance to major attractions.
Dining
7.0
The dining experience was quite adequate and of good quality, but a bit more variety like cereal and fruit would have enhanced it.
Facilities
8.0
The hotel offered a range of useful services like dry cleaning, housekeeping, and shuttle options.
Frank
United Kingdom,
October
2023
9.0/10
I couldn't believe how great my stay was at this hotel! The room was incredibly large and well-appointed, it felt like a dream come true. Room No. 2010 seemed brand new, and the quiet Samsung AC unit with digital controls made it a perfect sanctuary with the ideal temperature.
Rooms
10.0
I couldn't believe how great my room was! It was very large and well-appointed, seeming too good to be true. Room No. 2010 felt brand new and had a quiet and efficient Samsung AC unit with digital controls for precise temperature control.
Service
9.0
The service here was top-notch. The staff were friendly and accommodating, going as far as asking how I preferred my pillows and the scent in my room. Although they operated on a more relaxed pace, reminiscent of 'Thai time,' they were always pleasant and helpful.
Location
9.0
The location couldn't have been better! Situated on the famous Pattaya Beach Road, just a street away from the beach, it provided a quiet retreat yet was conveniently close to all the attractions, like Central Festival Department Store and Twin Palms Resort.
Dining
8.0
The dining experience was exceptional. The breakfast lasted until 10AM and offered more than the average spread. I had the pleasure of enjoying a satisfying Western-style meal with a variety of options, including eggs prepared to my liking.
Facilities
9.0
The facilities were impressive. From the well-maintained garden wing to the attentive service in dry cleaning, housekeeping, and laundry services, every detail was taken care of to ensure a pleasant stay.
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